VerticalResponse - Welcome to the HelpCenter! VR2 HelpCenter - Welcome to the HelpCenter!

Reset Search


Welcome to the HelpCenter!

The VerticalResponse HelpCenter is a resource for you to find answers to questions you may have when using your account. We have tutorials, guides and videos to make creating your email or social post a cinch.

There are a few ways to find what you're looking for here. Up at the top is a search box, type in what you want and we'll get you a list of articles that are related. Or look over in that left hand column, find the drop down menu and then find the category you're interested in. Or, you can combine them both for a specific list of help articles.

To get you started with some basics of using your account check out these articles.

Create An Email

Creating a new email takes only a few steps, just select a template, add some images, links and your text and you'll be ready to send it out.

Create a Social Post

Creating a new social post is a lot like posting on Facebook, fast, easy and maybe even fun. To get started from the Messages tab just click the Create Social Post button and a box will open for you to create your post in.

Uploading Contacts

The Contacts section keeps track of both your email mailing list(s) and social media connections. You can upload or drag and drop your email contacts in an Excel or .csv file, or manually type them in one by one. You can also connect to your Facebook and Twitter accounts in this section.




Was this article helpful?



Please tell us how we can make this article more useful.

Characters Remaining: 255


Not finding what you're looking for? Contact support.