For more insight into how your subscribers are interacting with your email, you can check out the reports. Every time you send an email, we'll provide stats and feedback about how your subscribers interacted with it.
To view your campaign statistics, head to the Messages page. Here you will see the total number of emails sent, opened, and bounced, as well as the number of links clicked and unsubscribed users. For more statistics, click View Report.
If your campaign consists of multiple messages, you will be redirected to the Report Overview page, which includes all of your sent emails or social posts. Here you will see each email’s click and open rate. If your email included social share buttons, you will also see the number of views on the right.
At the top right of the reports section, there are two options. View Email & Share or Download Reports.
View Email + Share: Here you will be able to view the email you sent. You will also have the following options:
Download Reports: Here you can download a report for your most recent campaigns or this specific one.
In the case where your campaign contains multiple emails, click on the message statistics you would like to view to be directed to the Overview page.
The Overview page contains an email statistics summary, which includes the number of opens, clicks, etc. For more information on user engagement, click View. Here you see who opened your email, which links were clicked, and more. You will also be able to download the information or create a new email list. Select Download List to download a CSV file containing the information displayed or you can create an email list in VerticalResponse by selecting Create a List.
On the Overview page, you will see our Advanced Reporting features, which include device information, location, a heat map and more. To learn about these features, check out this article.